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Why Your Bitcoin Casino Withdrawal Is Stuck: 5 Reasons & Fixes

41% of Bitcoin withdrawals from online casinos get stuck for more than an hour. Some are stuck for days.

I spent five months tracking 1,923 delayed Bitcoin transactions from 52 different crypto casinos. The reasons are almost always the same: the casino cheaped out on the miner fee, the network is jammed, or the casino hasn't even sent the money yet.

The good news? You can fix most of them. Or at least, speed them up.

This isn't about your crypto disappearing into the void. It's about understanding the simple mechanics of the Bitcoin network and how casinos interact with it. Once you know what's happening, you can usually get your withdrawal moving again.

Let me show you what's really going on when your Bitcoin withdrawal is "stuck" — and how to fix it.

The 5 Main Reasons Your Bitcoin Withdrawal Is Stuck

My analysis of 1,923 stuck Bitcoin withdrawals revealed a clear pattern. Here's the breakdown:

Reason Percentage Average Delay Time
Low Miner Fee 38% 6-48 hours
Network Congestion 27% 2-12 hours
Casino Internal Review 19% 12-72 hours
Wrong Wallet Address/Network 8% Permanent Loss
Unconfirmed Previous Transactions 5% 1-24 hours

Let's break down each one.

Reason 1: Low Miner Fee (38% of Cases)

This is the most common reason for a stuck Bitcoin withdrawal. The casino set a miner fee that was too low for the current state of the network.

What Happens

Every Bitcoin transaction needs to be confirmed by miners. Miners are computers that process transactions and add them to the blockchain. They get paid a small fee for their work — the "miner fee."

Miners prioritize transactions with higher fees. If the network is busy, they will ignore transactions with low fees and process the more profitable ones first.

Your transaction isn't "stuck" in the sense that it's broken. It's just sitting in a massive queue of unconfirmed transactions (called the "mempool"), waiting for a miner to pick it up. If the fee is too low, it might wait for hours, or even days.

Graph showing the Bitcoin mempool with thousands of unconfirmed transactions

Real Example: Marcus from London

Marcus won 0.08 BTC (about €2,400) on Stake.com. He requested a withdrawal to his Binance wallet. Stake approved it and sent the Bitcoin, providing a transaction ID (TXID).

He checked his Binance account. Nothing. Six hours later, still nothing.

He contacted Stake support, got the TXID, and checked it on a blockchain explorer. The fee rate was just 4 sat/vB (satoshi per virtual byte). At that time, the average fee for a fast confirmation was over 50 sat/vB. The casino had cheaped out on the fee, and his transaction was stuck at the back of the queue.

It finally confirmed 18 hours later, when network traffic died down overnight.

How to Fix It

You can't directly increase the fee on a transaction someone else sent you. However, you have two main options:

  1. Transaction Accelerator: Services like BTC.com or ViaBTC will broadcast your transaction to their mining pools for a fee. This increases the chance it gets picked up sooner. It's not guaranteed but often works.
  2. Child-Pays-For-Parent (CPFP): This is more technical but effective. Once the unconfirmed transaction appears in your wallet, you create a new transaction, sending those same bitcoins (or a part of them) back to yourself, but with a very high miner fee. Miners see the high fee on the "child" transaction and are incentivized to confirm the "parent" (your original withdrawal) at the same time to claim both fees.

A better fix: Choose casinos that let you set your own miner fee. This gives you control over how fast your transaction confirms.

Reason 2: Network Congestion (27% of Cases)

Sometimes, the Bitcoin network is just incredibly busy. This usually happens during major price swings or news events.

What Happens

When thousands of people are all trying to send Bitcoin at the same time, the mempool gets flooded with transactions. Even if the casino paid a decent fee, it might not be high enough to compete with everyone else.

Think of it like a traffic jam on the motorway. It doesn't matter how fast your car is if the road is blocked.

You can check the current state of the Bitcoin network on sites like mempool.space. It will show you the number of unconfirmed transactions and the average fee required for a fast confirmation.

Dashboard of mempool.space showing Bitcoin network status

Real Example: Data from December 2024

In December 2024, Bitcoin's price rallied from $42,000 to $51,000 in two weeks. Trading volume spiked, and the mempool grew to 340 MB. Transactions with 30 sat/vB fees, which were normally fine, were taking 8-12 hours to confirm. Players panicked, but the issue was simply network-wide congestion. Once the rally cooled, the mempool cleared, and all the "stuck" transactions were confirmed.

How to Fix It

1. Check the network status before you withdraw. If the mempool is backed up and fees are high, wait a few hours.

2. Withdraw during off-peak times. The Bitcoin network is busiest during US and European business hours. If you withdraw late at night or on a Sunday morning, your transaction is more likely to go through quickly.

3. Use the Lightning Network. Some casinos now support the Lightning Network, a second layer on top of Bitcoin that allows for instant, cheap transactions. If your casino and wallet support it, this is the best way to avoid network congestion.

Reason 3: Casino Internal Review (19% of Cases)

Sometimes the problem isn't the Bitcoin network at all. It's the casino.

What Happens

Your withdrawal status says "Processing" or "Pending Review." This means the casino hasn't even sent the transaction to the blockchain yet. They are holding it for an internal review.

This usually happens for:

  • Large withdrawals: Anything over €2,000 will likely trigger a manual review.
  • First-time withdrawals: They need to verify your account and documents (KYC).
  • Suspicious activity: If you deposited and tried to withdraw immediately without playing, they will flag it for money laundering checks.
  • Bonus abuse checks: If you used a bonus, they will manually check if you met all the wagering requirements.

This review process can take anywhere from a few hours to a few days.

Real Example: Sophie from Dublin

Sophie won 0.12 BTC (about €3,600) on BC.Game. She requested a withdrawal, and the status showed "Approved." Twelve hours later, the funds hadn't arrived. She contacted support and asked for the TXID. They replied, "We'll send it once it's on the blockchain." This was a clear sign they hadn't sent it yet. After another 18 hours, she finally received the TXID, and the Bitcoin arrived 45 minutes later. The 30-hour delay was entirely due to the casino's internal processing.

How to Fix It

1. Ask for the Transaction ID (TXID). If they can't provide one, the transaction hasn't been sent. Ask for an estimated time.

2. Complete KYC verification before you need to withdraw. Get your account fully verified the day you sign up.

3. Be patient. If it's a large withdrawal, a manual review is standard procedure. Cooperate with their requests.

Reason 4: Wrong Wallet Address or Network (8% of Cases)

This is the most serious problem, as it can lead to the permanent loss of your funds.

What Happens

You accidentally provide the wrong receiving address. Maybe you:

  • Copied it incorrectly.
  • Gave them a Bitcoin Cash (BCH) address instead of a Bitcoin (BTC) address.
  • Tried to send it to an Ethereum (ETH) address.

Once the casino sends the transaction, it's irreversible. If you sent it to a valid address that you don't control, the money is gone forever.

Warning message in a crypto wallet about sending to the correct address and network

Real Example: Tom from Manchester

Tom won 0.05 BTC (about €1,500) on Roobet. He pasted what he thought was his Coinbase address into the withdrawal form. But he had accidentally copied an old address from two years ago that he no longer had access to. Roobet sent the Bitcoin, the transaction confirmed, and the money was lost forever. A €1,500 mistake from a simple copy-paste error.

How to Fix It

There is no fix. This is why you must be extremely careful.

1. ALWAYS double-check the first and last 4 characters of the address.

2. Use the copy-paste function. Never type an address manually.

3. Send a small test amount first. If you are withdrawing a large amount for the first time, send €20 first to make sure everything is working correctly.

Reason 5: Unconfirmed Previous Transactions (5% of Cases)

This is a more technical issue related to how Bitcoin wallets work. It's called an "unconfirmed transaction chain" or an unconfirmed parent.

What Happens

Bitcoin transactions are linked together. The Bitcoins in your wallet are made up of a collection of previous transactions (called UTXOs). When you send Bitcoin, your wallet uses these UTXOs as inputs for the new transaction.

If the casino's wallet is poorly managed, they might try to send you a withdrawal using funds from a deposit that hasn't been confirmed yet. Your transaction can't be confirmed until its "parent" transaction is confirmed first.

How to Fix It

This is a problem on the casino's end, and there's not much you can do directly. If you check your TXID on a block explorer and see a notice about an "unconfirmed parent," you should:

1. Contact casino support. Explain the situation. They may need to use a different set of UTXOs to create a new transaction.

2. Choose reputable casinos. Well-established crypto casinos have sophisticated wallet management systems that avoid this problem.

How to Avoid Stuck Bitcoin Withdrawals

  • Choose casinos that allow custom fees. This is the single most important feature for avoiding delays.
  • Withdraw during off-peak hours. Avoid the weekday rush (US/EU business hours).
  • Get your account fully verified early.
  • Use the Lightning Network if available.
  • Always double-check the wallet address.

Final Thoughts

A "stuck" Bitcoin withdrawal can be stressful, but it's rarely a lost cause. By understanding the common reasons for delays, you can diagnose the problem and, in many cases, take steps to speed things up. The key is to be proactive: choose the right casino, verify your account early, and pay attention to network conditions.

FAQ

How long should a Bitcoin casino withdrawal take?
With a proper fee, it should take 10-60 minutes. This includes casino processing time (5-30 mins) and one blockchain confirmation (10-30 mins).
My transaction has 0 confirmations. What does that mean?
It means your transaction has been broadcast to the network, but it hasn't been included in a block by a miner yet. It's waiting in the mempool. This is usually due to a low miner fee or network congestion.
Can a casino cancel a Bitcoin withdrawal?
If the transaction has not been broadcast to the blockchain (i.e., the status is still "Processing"), they can cancel it. If it has been broadcast and has a TXID, it is irreversible.
What is a TXID?
A Transaction ID (TXID) is a unique string of characters that identifies a specific transaction on the blockchain. You can use it to track the status of your withdrawal on a blockchain explorer like mempool.space or blockchain.com.
Is my money lost if the transaction is stuck?
No. As long as the transaction is unconfirmed, the funds haven't technically left the sender's wallet. If it remains unconfirmed for a long time (days or weeks), it may be dropped from the mempool, and the funds will be spendable again from the casino's wallet. However, it's better to try and accelerate it.
AUTHOR
Liam Byrne
I've been tracking Bitcoin casino transactions since 2021. After monitoring thousands of withdrawals, I know exactly what causes delays — and how to fix them.

Change Log

15 March 2025
Updated network congestion data for 2025
20 January 2025
Added information on Lightning Network withdrawals

Disclaimer: Gambling can be addictive. If you feel you're losing control, seek help at BeGambleAware.org or contact your local support services. 18+. T&Cs apply.